SOFTSWISS shares insights on ensuring operational efficiency in 2025

With deep expertise in fraud prevention, data protection, and compliance, SOFTSWISS keeps software security and client safety at the centre of its ecosystem.

SOFTSWISS, a global tech provider with over 15 years of expertise, reports strong results from its Anti-Fraud team for 2025, highlighting the company’s ongoing commitment to helping partners maintain a secure and transparent operating environment.

The SOFTSWISS Anti-Fraud team played a pivotal role in safeguarding operations, addressing complex cases with growing efficiency and ensuring a safer environment for clients worldwide. From January through August 2025, the Anti-Fraud team:

– Prevented over €15 million in fraudulent transactions
– Closed more than 56,000 cases
– Processed 70 client reports submitted to regulatory bodies and business forums

While fraudulent behaviour patterns remain largely similar to previous years, a new trend has emerged involving the use of artificial intelligence. According to the SumSub Identity Fraud Report 2024–2025, AI-generated deepfakes are increasingly being used to bypass verification systems. SOFTSWISS continues to strengthen its internal tools and processes to counter this evolving threat.

In 2025, the Anti-Fraud team helped safeguard over €15 million for clients and successfully managed tens of thousands of cases with precision and accountability. As fraud tactics evolve, SOFTSWISS enhances its data protection and security frameworks to stay ahead of emerging threats. This ongoing innovation ensures that partners operate in a safer, more transparent environment that fosters trust, compliance, and long-term growth.

As a core part of SOFTSWISS Managed Services, Anti-Fraud Support plays a crucial role in fostering operational resilience and business continuity. Together with First Line Support, Vip Support, Retention and Reactivation, and Content Management, these services ensure seamless communication, optimise workflows, and enhance overall performance.